Shipping Information

Shipping of Mugs - Tote Bags - Phone Cases

Standard delivery within the United Kingdom

  • Standard delivery to anywhere in the mainland UK for orders over £70.00 is FREE.
  • Standard delivery to anywhere in the mainland UK for orders of £70.00 or less is £5.95.
  • Orders below 0.4kg will be shipped by Royal Mail
  • Orders over 0.4kg (UK) or 0.3kg (rest of the world) will be shipped via courier DPD
  • Standard delivery to Europe is £7.80 / Recorded Delivery to Europe £13.50 / Courier to Europe £17.95
  • Standard delivery to rest of world is £9.95 / Recorded Delivery to rest of world £15.25 Courier to rest of world £39.95
  • Expected order fulfilment -  3-5 business days (Mon-Fri -excluding weekends & bank holidays)

Standard shipping (Royal Mail)

Delivery Estimates

  • UK - 1 to 3 working days 
  • EUR - 3 to 5 working days 
  • INTL - 7 to 10 working days

Recorded Shipping (Royal Mail Signed For)

Delivery Estimates:

  • UK - 1 to 3 working days
  • EUR - 3 to 5 working days
  • INTL - 7 to 10 working days

Courier Shipping (DPD)

Delivery estimates:

  • UK - next working day
  • EU - 3 to 5 working days
  • Everywhere else - 5 to 7 working days

What happens if my order doesn't arrive?

All delivery estimates are based on quotes supplied by the relevant courier, so they can't be guaranteed by M.A.D Apparel Ltd. If your parcel is not delivered within the estimated window then it's very likely there has been a delay in transit. 

Royal Mail

If your order is shipped with either of the Royal Mail services we advise you wait 10 working days (UK shipping addresses) or 28 working days (any other shipping addresses) before contacting us. The Royal Mail will deem a parcel as lost if not delivered within these windows. Once deemed as lost we'll be able to work with you to resolve the problem.

DPD

All orders shipped with DPD are fully trackable and we recommend you contact DPD with your tracking number if there are any issues for the quickest resolution. Though if you'd like our help you can let us know by emailing support@madapparel.uk

Shipping of T-shirts – Hoodies -Sweatshirts -Tank Tops - Crop Tops - Headwear

USA

USPS Priority Mail

1-3 business days

DHL Expedited

3-6 business days

 

USPS Priority Mail - Shipping times for Priority Mail are typically quicker than First-Class.

DHL Expedited - Similar to FedEx Smart Post, final delivery is completed by USPS.

INTERNATIONAL FROM USA

International Economy With Tracking

7-16 business days worldwide; 4-8 days to Canada

USPS Priority Mail Int'l With Tracking

6-10 business days

FedEx International Priority With Tracking

1-3 business days; next-day in Canada and Mexico


INTERNATIONAL FROM EUROPE

FedEx International Priority With Tracking

1-3 business days;

International Economy With Tracking  - Tracking capabilities depend on the destination. Some countries have intra-country scans, while others will show when the package has been delivered.

USPS First-Class Package Int'l With

Tracking  - Exact delivery time may be longer or shorter depending on the destination. Please note: tracking is only available to Canadian destinations.

All FedEx expedited orders are automatically marked as priority. As long as the items are in stock, we print and ship them as quickly as possible.

Please note that shipping rates in USA/Canada & rest of world vary depending on place of purchase. Please see rates at checkout for more information.

If you have any queries please contact us at support@madapparel.uk.com

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